Terms of Use and Privacy Policy

Updated on January 21, 2025

EURL ARENA, mindful of individuals' rights, particularly with regard to automated processing and in a spirit of transparency with its customers, has implemented a policy covering all of this processing, the purposes pursued by the latter, as well as the means of action available to individuals so that they can best exercise their rights.

For any additional information on the protection of personal data, we invite you to consult the website: https://www.cnil.fr/

 Continued browsing on this site constitutes unreserved acceptance of the following provisions and conditions of use.The currently online version of these terms of use is the only one applicable throughout the duration of use of the site and until a new version replaces it.

Article 1 - Legal Notices

1.1 Site (hereinafter "the site"):

ExamArena

1.2 Publisher (hereinafter "the publisher"):

EURL ARENA

located at: 229 RUE DE SOLFERINO, 59000 LILLE

registered with the RCS of Lille Métropole SIREN: 934277344

email address: eliott@examarena.com

1.3 Host (hereinafter "the host"):

Exam Arena is hosted by Webflow, whose head office is located at 398 11th Street, Floor 2 94103 San Francisco.

 

Article 2 - Access to the site
Access to the site and its use are reserved for strictly personal use. You agree not to use this site and the information or data contained therein for commercial, political, advertising purposes and for any form of commercial solicitation, including the sending of unsolicited emails.

Article 3 - Website Content
All trademarks, photographs, texts, comments, illustrations, animated or still images, video sequences, sounds, as well as all computer applications that may be used to operate this site and more generally all elements reproduced or used on the site are protected by current laws under intellectual property.

They are the full and complete property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written agreement of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of these unauthorized uses does not constitute acceptance of said uses and waiver of prosecutions.


Article 4 - Site Management

For the proper management of the site, the publisher may at any time:

  • suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of internet users;
  • remove any information that may disrupt its operation or that violates national or international laws;
  • suspend the site in order to perform updates.

Article 5 - Responsibilities

The publisher cannot be held liable in the event of failure, breakdown, difficulty or interruption of operation, preventing access to the site or any of its functionalities.The equipment you use to connect to the site is entirely your responsibility. You must take all appropriate measures to protect your equipment and your own data, particularly from viral attacks via the Internet. You are also solely responsible for the sites and data that you consult.

The publisher cannot be held liable in the event of legal proceedings against you:

  • due to the use of the site or any service accessible via the Internet;
  • due to your non-compliance with these general terms and conditions.

The publisher is not responsible for damage caused to yourself, to third parties and/or to your equipment as a result of your connection to or use of the site, and you waive any action against it on this basis.If the publisher should be subject to an amicable or legal procedure because of your use of the site, it may turn against you to obtain compensation for all damages, sums, convictions and costs that might arise from this procedure.


Article 6 - Hyperlinks

The establishment by users of any hyperlinks to all or part of the site is strictly prohibited, except with the prior written authorization of the publisher.

The publisher is free to refuse this authorization without having to justify its decision in any way. In the event that the publisher grants its authorization, this is in all cases only temporary and may be withdrawn at any time, without any obligation on the part of the publisher to justify this.

Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights over the content in said link.

Article 7 - Data Collection and Protection

Your data is collected by EURL ARENA.Personal data refers to any information concerning an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.

The personal information that may be collected on the site is mainly used by the publisher for managing relationships with you, and where applicable, for processing your orders.

The personal data collected is as follows:

  • first and last name
  • email address
  • financial data: as part of the payment for products and services offered on the Platform, it records financial data relating to the user's credit card.

 

Article 8 - Right of Access, Rectification and De-indexing of Your Data

In accordance with the regulations applicable to personal data, users have the following rights:

- the right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the email address mentioned below. In this case, before implementing this right, the Platform may request proof of the user's identity in order to verify its accuracy;

- the right of rectification: if the personal data held by the Platform is inaccurate, they can request the updating of the information;·     the right to delete data: users can request the deletion of their personal data, in accordance with applicable data protection laws;

- the right to limit processing: users can ask the Platform to limit the processing of personal data in accordance with the hypotheses provided for by the GDPR;

- the right to object to data processing: users can object to their data being processed in accordance with the hypotheses provided for by the GDPR;

- the right to portability: they can request that the Platform provide them with the personal data they have provided to transmit it to a new Platform.

You can exercise this right by contacting us at the following address:229 RUE DE SOLFERINO, 59000 LILLE.

Or by email, at the address:eliott@examarena.com

Any request must be accompanied by a photocopy of a valid signed identity document and mention the address at which the publisher can contact the requester. The response will be sent within the month following receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

Moreover, and since law No. 2016-1321 of October 7, 2016, people who wish to do so have the possibility to organize what happens to their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/.

Users can also lodge a complaint with the CNIL on the CNIL website: https://www.cnil.fr.

We recommend that you contact us first before filing a complaint with the CNIL, as we are entirely at your disposal to resolve your problem.

 

Article 9 - Data Usage

Personal data collected from users is intended for the provision of Platform services, their improvement, and the maintenance of a secure environment. The legal basis for processing is the execution of the contract between the user and the Platform. More specifically, the uses are as follows:

  • access and use of the Platform by the user;
  • management of the operation and optimization of the Platform;
  • implementation of user support;
  • verification, identification and authentication of data transmitted by the user;
  • personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
  • prevention and detection of fraud, malware (malicious software) and management of security incidents;
  • management of any disputes with users;
  • sending commercial and advertising information, according to the user's preferences;
  • organization of the terms of use of Payment Services.

Article 10 - Data Retention Policy

The Platform retains your data for the period necessary to provide you with its services or assistance.

To the extent reasonably necessary or required to fulfill legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain certain information if necessary, even after you have closed your account or we no longer need it to provide you with our services.

 

Article 11 - Sharing of Personal Data with Third Parties

Personal data may be shared with third-party companies exclusively within the European Union in the following cases:

  • when the user uses payment services, for the implementation of these services, the Platform is in relationship with third-party banking and financial companies with which it has contracts;
  • when the user publishes information accessible to the public in the free comment areas of the Platform;
  • when the user authorizes a third-party website to access their data;
  • when the Platform uses service providers to provide user assistance, advertising, and payment services. These providers have limited access to user data, as part of the execution of these services, and have a contractual obligation to use them in accordance with the provisions of applicable regulations regarding personal data protection;
  • if required by law, the Platform may transmit data to respond to claims made against the Platform and comply with administrative and judicial procedures.

 

Article 12 - Commercial Offers

You may receive commercial offers from the publisher. If you do not wish to, please click on the following link: eliott@examarena.com.

Your data may be used by the publisher's partners for commercial prospecting purposes. If you do not wish this to happen, please click on the following link: eliott@examarena.com.

If, while browsing the site, you access personal data, you must refrain from any collection, any unauthorized use, and any act that may constitute an infringement of the privacy or reputation of individuals. The publisher disclaims all responsibility in this regard.The data is stored and used for a period in compliance with current legislation.


Article 13 - Cookies

What is a "cookie"?

A "Cookie" or tracker is an electronic file deposited on a device (computer, tablet, smartphone, etc.) and read, for example, when browsing a website, reading an email, installing or using software or a mobile application, regardless of the type of device used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).

The site may automatically collect standard information. All information collected indirectly will only be used to track the volume, type, and configuration of traffic using this site, to develop its design and layout, for other administrative and planning purposes, and more generally to improve the service we offer you.

Where applicable, "cookies" from the site publisher and/or third-party companies may be placed on your device, with your consent. In this case, during your first visit to this site, an explanatory banner on the use of "cookies" will appear. Before continuing navigation, the customer and/or prospect must accept or refuse the use of these "cookies". The consent given will be valid for a period of thirteen (13) months. The user has the ability to disable cookies at any time.

The following cookies are present on this site:

Cookies Google :

  • Google Analytics: allows measurement of the site audience;
  • Google Tag Manager: facilitates the implementation of tags on pages and allows management of Google tags;
  • Google AdSense: Google's advertising network using websites or YouTube videos as support for its advertisements;
  • Google Dynamic Remarketing: allows offering dynamic advertising based on previous searches;
  • Google Adwords Conversion: tracking tool for Adwords advertising campaigns;
  • DoubleClick: Google advertising cookies for displaying banners.

 

Cookies Facebook :

  • Facebook Connect: allows users to sign in using their Facebook account;
  • Facebook Social Plugins: allows liking, sharing, commenting on content with a Facebook account;
  • Facebook Custom Audience: allows interaction with the audience on Facebook.

Hotjar: session cookies allowing statistical analysis.

The lifespan of these cookies is thirteen months.


Article 14 - Photographs and Product Representation

The photographs of products accompanying their description are not contractual and do not bind the publisher.


Article 15 - Applicable Law

These terms of use of the site are governed by French law and subject to the jurisdiction of the courts where the publisher's registered office is located, subject to a specific attribution of jurisdiction arising from a particular law or regulatory text.


Article 16 - Contact Us

For any questions, information about the products presented on the site, or concerning the site itself, you can leave a message at the following address: eliott@examarena.com.

Eliott Raoult